About these terms

Last updated October 20, 2026

CoachDirectory.org (the “Site”) is owned and operated by Otis Enterprises LLC, an Oregon limited liability company (“we,” “us” or “our”). These Terms and Conditions (the “Terms”) apply to everyone who visits the Site and to every coach who holds a membership (a “Member”). Our Privacy Policy explains how we handle personal information and forms part of these Terms.

By using the Site, you agree to these Terms. If you don’t agree, please don’t use the Site. You must be at least 18 years old to use it.

If you held a membership before the date above, please read “Changes to these Terms” below, which explains how these Terms apply to existing memberships.

Status of the Site

CoachDirectory.org is no longer accepting new members. We’ve closed registration and stopped selling memberships, upgrades and add-ons.

On [date billing ended], we stopped billing all monthly and annual memberships. No Member will be charged again, and every existing listing now stays on the Site free of charge for as long as the Site operates. The Site may be sold to a new owner or closed in the future, and “Selling or closing the Site” below explains what happens to your listing if either occurs.

Features described in earlier versions of these terms, including the Referral Program and coach recommendations, have been discontinued. Because the Site is closed to new members, a listing that’s removed may not be available to restore.

Using the Site as a visitor

You don’t need an account to browse the directory. Coaches listed here set their own services and fees, and any agreement you make with a coach is between you and that coach. We aren’t a party to it, we don’t take part in coaching sessions, and we don’t handle payments between you and a coach.

Coaching isn’t therapy. Coaches on the Site provide coaching. Coaching isn’t counseling, psychotherapy, medical care or any other licensed health service, and coaches here don’t diagnose or treat mental or physical health conditions. If you’re under the care of a licensed professional, follow their guidance where it differs from a coach’s. If you’re in crisis, contact your local emergency services.

What we don’t check. Coaches write their own listings. We don’t verify credentials, qualifications, identities, experience or any other claim in a listing, and a listing on the Site isn’t a recommendation or endorsement. Please do your own checks before you hire anyone, and take sensible precautions when you share information with or meet someone you found here.

Former paid memberships

If you held a monthly or annual membership, billing for it ended on [date billing ended]. You won’t be charged again, and your listing stays on the Site free of charge under these Terms.

Your free listing. It continues until you remove it, we remove it under these Terms, or the Site closes. We don’t guarantee a free listing for any set period, and we may change the features that come with it.

Removing your listing. You can remove your listing at any time by emailing su*****@************ry.org.

Refunds. Fees you paid before billing ended are non-refundable, except as described in “Selling or closing the Site” below or where the law requires a refund.

If you’re charged by mistake. If you’re charged for a membership after [date billing ended], email us and we’ll refund that charge in full.

Lifetime memberships

Some Members bought a “lifetime” membership from the Site’s previous owner before Otis Enterprises LLC acquired the Site on April 1, 2025. We’ve chosen to keep honoring those listings while we run the Site.

What “lifetime” means. A lifetime membership gives you a listing for as long as the Site operates as a coach directory, under us or a future owner. It means the life of the Site, not the life of the Member, and it doesn’t guarantee the Site will run for any set period.

Who received the payment. Lifetime memberships were sold and paid for before we owned the Site, and Otis Enterprises LLC never received those payments. Honoring the listings is our choice, and it doesn’t make us responsible for the original sale or for anything the previous owner promised. Any claim about the original purchase belongs with the previous owner.

No refunds. Because we never received the payment, we don’t refund lifetime memberships for any reason, including if the Site closes.

Same rules as everyone. Lifetime Members follow the same rules as every other Member and can lose their listing for breaking these Terms.

Selling or closing the Site

If the Site is sold. We may sell, transfer or assign the Site, these Terms and all memberships to a new owner as part of a sale of the business or its assets. If that happens, your membership and listing move to the new owner under these Terms, and we or the new owner will tell you by email. Member account information, including contact details and subscription records, may transfer as part of the sale and will be handled under the Privacy Policy. Memberships continue after a sale, so a sale alone doesn’t create a right to a refund.

If the Site closes. We may close the Site or stop offering memberships at any time. If we do, we’ll email Members at least 30 days before the closing date. On that date all listings come down and all memberships and free listings end, including lifetime memberships.

If the Site closes before the end of an annual term you paid for, you’ll receive a prorated refund for the full months left in that term after the closing date. Lifetime memberships and free listings aren’t refunded.

Your data. You can ask us to delete your account and listing at any time by emailing su*****@************ry.org. If the Site closes without a sale, we’ll delete or anonymize Member data within [90] days of closing, except records we need to keep for legal, tax or accounting reasons.

Your listing and how you use the Site

Your listing. You’re responsible for everything in your listing. It must be accurate, current and honest about your training, credentials, experience and services, and you’ll update it if anything changes. You must own or have permission to use everything you upload, including photos and text. You may hold one account unless we agree otherwise in writing.

Your content. You keep ownership of your content. You give us a non-exclusive, worldwide, royalty-free license to host, display, copy and format it on the Site and to use it to promote the Site while your listing is live, plus a reasonable time afterward for backups and archives. This license transfers to any future owner of the Site. We don’t review listings before they appear, but we may edit them for formatting or remove anything we believe breaks these Terms or the law.

Your coaching business. You’re solely responsible for the services you provide, your agreements with clients, your fees, collecting payment and keeping client information confidential. We take no commission and aren’t part of your client relationships. We don’t promise any number of visitors, inquiries, clients or income from your listing.

What’s not allowed. When you use the Site, you agree not to do any of the following.

• Post anything false, misleading, defamatory, obscene, hateful or harassing, or anything that infringes someone else’s rights.
• Impersonate anyone or misstate your credentials, qualifications or affiliations.
• Offer medical, mental health, legal or other advice that requires a license you don’t hold.
• Scrape, copy or harvest information about coaches or visitors, or access the Site with bots or other automated tools.
• Upload malware, send spam, or interfere with the Site’s operation or security.

If you break these Terms, we may remove your listing, suspend your account or end your membership, including a lifetime membership, without a refund.

Our content. The Site’s design, text, logos and code belong to us or our licensors, and you may not copy them for commercial use without our written permission. If you send us suggestions or feedback, we may use them freely without paying or crediting you.

Disclaimers and limits on our liability

No warranties. The Site is provided “as is” and “as available.” To the fullest extent the law allows, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We don’t promise the Site will be available, accurate, error-free or secure.

Limitation of liability. To the fullest extent the law allows, Otis Enterprises LLC and its owners, members, managers, employees and contractors won’t be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, business, data or goodwill, arising from or related to the Site, these Terms or any interaction between users, even if we were told such damages were possible. Our total liability for any claim related to the Site or these Terms is limited to the greater of the fees you paid Otis Enterprises LLC in the 12 months before the claim arose, or US$100.

The previous owner. We aren’t responsible for anything the Site’s previous owner did, sold, said or promised, including any agreement made or payment received before April 1, 2025.

Some places don’t allow certain warranty exclusions or liability limits, so some of the above may not apply to you.

Indemnity. If you’re a Member, you agree to defend, indemnify and hold harmless Otis Enterprises LLC and its owners, members, managers, employees and contractors from any claim, loss, liability, damages or expense, including reasonable legal fees, arising from your listing or content, the coaching services you provide, your dealings with clients or other users, or your breach of these Terms or the law.

Disputes and governing law

These Terms are governed by the laws of the State of Oregon, without regard to its conflict of law rules. Any dispute arising from these Terms or the Site will be brought only in the state or federal courts located in Oregon, United States, and you consent to their jurisdiction. Either of us may bring a qualifying claim in small claims court instead.

Before filing any claim, you agree to email us at su*****@************ry.org with a description of the problem and give us 30 days to try to resolve it informally. Where the law allows, any claim must be brought within one year after it arises.

Changes to these Terms

We may update these Terms from time to time. We’ll post the new version here with a new “Last updated” date. For changes that materially affect existing Members, we’ll also email you at least 30 days before they take effect. If you don’t agree with a change, you can remove your listing before it takes effect, and keeping your listing after that date means you accept the updated Terms.

These Terms replace all earlier versions, including terms posted by the Site’s previous owner, for anything that happens on or after the date they take effect.

General

These Terms and the Privacy Policy are the whole agreement between you and us about the Site. If any part is found unenforceable, the rest stays in effect, and our failure to enforce a right isn’t a waiver of it. You can’t transfer your membership or these Terms to anyone else without our written consent, but we may assign them as described in “Selling or closing the Site.” We aren’t liable for delays or failures caused by events outside our reasonable control, including outages at our hosting, payment or email providers. Links to other websites are there for convenience, and we aren’t responsible for their content.

Contact us

Otis Enterprises LLC

7327 SW Barnes Rd PMB 302; Portland, Oregon 97229 USA

su*****@************ry.org